Privacy Policy

How Dollify (dollify.ai) collects, uses and protects your data

2025/03/10

Introduction

Welcome to Dollify ("Dollify", "we", "us", "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our products and services at dollify.ai.

Information We Collect

We collect information to operate our AI image and video creation studio and improve your experience:

  • Account information: Name, email address, and contact details you provide when registering or contacting support.
  • Content and prompts: Text prompts, images, videos, and other assets you upload or generate using Dollify.
  • Usage data: Interactions with our site/app (e.g., pages viewed, actions, timestamps).
  • Device and log data: IP address, browser type, operating system, and diagnostic logs for security and reliability.
  • Payment information: Processed by our payment provider (Stripe). We do not store full card numbers or CVV on our servers.

How We Use Your Information

We use your information to:

  • Provide, operate, and improve Dollify’s services
  • Authenticate users and secure accounts
  • Process payments and manage subscriptions/credits
  • Generate, store, and deliver your assets
  • Provide customer support and respond to requests
  • Monitor performance, prevent abuse/fraud, and ensure reliability
  • Comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We use trusted providers to deliver specific functionality:

  • Payments: Stripe
  • Email: Resend (transactional emails)
  • Storage: S3-compatible storage (e.g., Cloudflare R2 or AWS S3)
  • CAPTCHA (when enabled): Cloudflare Turnstile
  • Analytics (when enabled): privacy-focused analytics (e.g., Umami or similar)

These providers process data on our behalf in accordance with their policies and applicable law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us at support@dollify.ai or contact us.